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© All Rights Reserved. ApplyBlast.com
Kisi
Kisi is seeking a Product Support Associate to serve as the first point of contact for customers and reseller partners, handling inquiries, troubleshooting SaaS and hardware issues, and guiding users through onboarding and product education. The role involves maintaining service level agreements, creating knowledge‑base content, and collaborating with cross‑functional teams to improve the customer experience.
Headquarters
Brooklyn, New York, United States
Company Size
51-200 employees
Founded
2012
Kisi is a cloud-based access control and security platform that lets organizations manage doors and physical access remotely. It combines cloud software with door controllers and readers so people can unlock doors using a smartphone app, secure badges, or PINs while admins set roles, schedules, and policies. The platform includes real-time monitoring and audit logs and offers integrations and APIs for SSO, HR systems, and automation. Kisi is commonly used by offices, coworking spaces, gyms, and retailers to replace traditional keys and on‑premise systems with scalable, centrally managed access control.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kisi.
Kisi didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role