Product Support Engineer (6-month contract)

Dialpad(1 day ago)

HybridContractSenior$121,711 - $166,730 (estimated)Engineering

About this role

Product Support Engineer at Dialpad supporting an AI-powered customer communications platform. This six-month contract role is based in Bengaluru and operates on a hybrid model, collaborating closely with product and engineering teams to improve platform reliability and developer experience.

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Required Skills

Debugging
Troubleshooting
Incident Management
API Documentation
Monitoring
Networking
SIP
WebRTC
Python
GCP

+5 more

About Dialpad

dialpad.com

Dialpad is an AI-powered cloud communications platform that provides business phone systems, contact center, messaging, and video to help teams connect, support, and sell. Its built-in AI—real-time transcription, Voice Intelligence, coaching, and automated call summaries—reduces manual work, surfaces conversational insights, and boosts agent and sales productivity. Cloud-native architecture and integrations with CRMs and collaboration tools make deployment and workflows seamless for distributed teams. Companies use Dialpad to improve customer experience, speed resolution, and gain analytics-driven visibility into conversations.