Product Support Engineer (NAM)

Boomi (7 days ago)

RemoteFull TimeMedior$103,520 - $129,400Customer Support

About this role

Boomi is seeking a Product Support Engineer to provide technical assistance and support to customers, helping them optimize their use of the Boomi platform. The role involves troubleshooting, engaging with customers, and collaborating with product and engineering teams to improve the platform.

View Original Listing

Required Skills

Java
React
Groovy
JavaScript
Networking
Troubleshooting
Customer Service
Cloud Computing
Linux

About Boomi

boomi.com

New Relic is a SaaS observability platform that helps engineering and ops teams monitor, analyze, and troubleshoot applications, infrastructure, and user experiences in real time. It offers application performance monitoring (APM), infrastructure and synthetic monitoring, distributed tracing, logs, real user monitoring, dashboards and alerting, plus a powerful query language (NRQL) for custom analytics. New Relic One centralizes telemetry from agents, OpenTelemetry, and many integrations to correlate metrics, traces, and logs and surface anomalies and root causes. Organizations use it to accelerate incident response, optimize performance, and gain end-to-end visibility across cloud-native and legacy environments.

View more jobs at Boomi →