Product Support Engineer - Tier 1
Vasion
About this role
The Product Support Engineer - Tier 1 provides technical assistance to customers, troubleshooting product issues and offering solutions to ensure customer satisfaction. The role involves engaging with clients to resolve product-related queries efficiently and effectively.
Skills
About Vasion
vasion.comVasion is a technology company delivering Intelligent Orchestrated Automation to accelerate digital transformation. It specializes in no-code AI automation, modernized output management, and serverless print solutions. By orchestrating automation across disparate systems and processes, Vasion helps enterprises deploy scalable, low-code workflows with improved efficiency and governance. The platform is aimed at organizations looking to streamline document-intensive operations and reduce IT overhead while gaining visibility into automated processes.
About Vasion
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$49k – $68k
per year