Scale Computing
The Tier 1 Technical Support Engineer provides post-sales support to Scale Computing customers, focusing on delivering exceptional experiences and maintaining high customer satisfaction. This role involves troubleshooting technical issues, managing customer cases, and collaborating with internal teams to resolve problems efficiently. The position requires strong problem-solving and communication skills to support hyper-converged computing clusters and partner with services teams for installations.
Edge computing, managed network security, re-virtualization, and hyperconverged solutions. Scale Computing powers the AI future of distributed enterprises.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Scale Computing.
Scale Computing didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role