Product Support Engineer
Dutchie
About this role
Dutchie is seeking a Technical Support Specialist to manage complex technical issues related to their SaaS platform, which includes POS, Ecommerce, Payments, and integrations. The role involves troubleshooting, documentation, and collaboration with product and engineering teams to improve customer experience and support efficiency.
Skills
About Dutchie
dutchie.comDutchie provides software and e-commerce tools for the legal cannabis industry, including online ordering, point-of-sale, payments, and retail operations management for dispensaries. It also serves cannabis brands, delivery businesses, and marketplace consumers through technology and compliance-focused infrastructure.
Recent company news
Cannabis Business TimesWorkers at Cannabis Software Firm Dutchie File for Landmark Union Election
Aug 8, 2025
Brattleboro ReformerWorkers at cannabis software firm Dutchie file for landmark union election
Aug 13, 2025
CoveragerDutchie and Blitz part ways
Jan 1, 2026
Digital TransactionsDutchie Adds Omni-Channel Shopping for Cannabis Sellers And Launches a Third-Party Partner Program
Aug 27, 2025
Cannabis & Tech TodayBuilding the Digital Backbone of Cannabis Retail
Oct 7, 2025
About Dutchie
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Dutchie.
Salary
$56k – $74k
per year