Product Support Engineer
Dutchie(9 days ago)
About this role
Dutchie is seeking a Technical Support Specialist to manage complex technical issues related to their SaaS platform, which includes POS, Ecommerce, Payments, and integrations. The role involves troubleshooting, documentation, and collaboration with product and engineering teams to improve customer experience and support efficiency.
Required Skills
- APIs
- JSON
- SQL
- Jira
- Technical Writing
- Troubleshooting
- Customer Support
- SaaS
- Communication
- Problem Solving
About Dutchie
dutchie.comCloudflare is a web infrastructure and security company that operates a global edge network to accelerate, protect, and reliably deliver internet applications and APIs. Its core offerings include CDN, managed DNS, DDoS mitigation, a web application firewall, SSL/TLS, bot management, and network services like Magic Transit. Cloudflare also provides developer-focused edge computing and storage products (Workers, R2), streaming and optimization tools, and APIs for integration. Organizations from individual sites to large enterprises use Cloudflare to improve performance, availability, and security while simplifying global traffic delivery and operations.
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