Product Support Lead
alliedsolutions
About this role
The Product Support Lead ensures the smooth operation and reliability of proprietary products by managing support processes, prioritizing issues, leading a team, and improving support workflows. They act as a bridge between technical teams and business stakeholders to address high-impact support tickets and drive continuous improvement.
Skills
Qualifications
About alliedsolutions
alliedsolutions.netIndustry
Finance
Allied Solutions is a B2B financial services company that provides risk-management, insurance and technology solutions tailored to banks, credit unions, auto lenders and mortgage providers. Serving more than 6,000 financial institutions, it delivers programs and services designed to grow revenue, protect businesses and consumers, and help institutions evolve competitively. Its offerings include insurance and loan-protection products, lending and servicing platforms, compliance and operational support, and partner distribution through technology like its CenterPoint platform.
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About alliedsolutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$90k – $130k
per year