AirAsia MOVE
A Product Support Manager at AirAsia MOVE acts as a strategic bridge between users, operations, and engineering to own the end-to-end support experience across the company's digital travel platform. This leadership role involves driving root cause analysis, managing escalation workflows, and establishing operational readiness for new product launches while leveraging data to eliminate systemic issues. The position requires collaborating with cross-functional teams to improve product quality, optimize support tooling, and enhance the overall traveler experience.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for AirAsia MOVE.
AirAsia MOVE didn’t post a salary, so this is our estimate from similar listings.