Tes
The Product Support Manager leads a high-performing team to deliver exceptional support experiences for schools globally, driving service excellence and customer success. This role involves managing complex escalations, improving support operations, and collaborating with Product and Engineering teams to enhance product solutions. The position focuses on developing team expertise and leveraging customer insights to influence business decisions and product enhancements.
Headquarters
Sheffield, England, United Kingdom
Company Size
501-1000 employees
Founded
1910
Tes is a global education technology company dedicated to supporting teachers and schools with innovative software products, services, and resources. Its offerings include school management software (covering safeguarding, behaviour, timetabling, and recruitment), a large marketplace of teaching resources, education job listings, teacher training courses, and an education magazine. Tes serves a global community of schools, leaders, and teachers with the mission of enabling great teaching.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tes.
Tes didn’t post a salary, so this is our estimate from similar listings.
8% above the average for this role