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© All Rights Reserved. ApplyBlast.com
Surf Internet
The Technical Support Shift Manager provides daily leadership and operational oversight for the Technical Support team during assigned shifts. This role ensures proper staffing, queue coverage, service levels, and consistent customer experience while managing escalations and monitoring performance. The position works closely with cross-functional teams to maintain processes, improve performance, and achieve departmental goals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Surf Internet.