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© All Rights Reserved. ApplyBlast.com
Imbank
A Customer Support Specialist at a digital banking platform is responsible for providing first-line support to customers, troubleshooting technical and functional issues, and ensuring a smooth digital banking experience. The role involves collaborating with various internal teams, maintaining support documentation, and contributing to continuous improvement efforts.
IMBank Group is a financial services group offering retail and corporate banking, lending, payments, and wealth-management solutions to individuals, SMEs, and institutional clients. It provides digital banking platforms, trade and treasury services, and investment advisory focused on supporting domestic and cross-border commerce. The firm emphasizes client-focused relationship management, regulatory compliance, and technology-driven operations to streamline cash management and payment flows. Clients choose IMBank Group for tailored financing solutions, international transaction capabilities, and experienced advisory teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Imbank.
Right around the average for this role