Customer Support Representative I
prokeep
About this role
Prokeep is seeking a Customer Support Representative to serve as the first point of contact for distributor customers across North America. The role involves troubleshooting platform issues, resolving inquiries efficiently, and contributing to continuous improvement in customer experience using a SaaS platform.
Skills
Qualifications
About prokeep
prokeep.comProkeep is an AI-powered order engine built for distributors. It drives distributor revenue by unlocking more orders, helping streamline and optimize the ordering process. The platform serves a network of over 8,500 distributors to date. By automating ordering workflows, Prokeep enables distributors to grow sales and improve operational efficiency.
About prokeep
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for prokeep.
Salary
$50k – $55k
per year