Dropbox
The Product Support Representative provides exceptional technical support for Dropbox Sign and DocSend, utilizing tools like Slack, Jira, and Zendesk to assist users and gather product feedback. This role involves troubleshooting desktop operating systems, resolving complex customer issues, and driving projects to improve the overall customer experience. The position requires strong communication skills, analytical thinking, and the ability to work effectively in a remote, evolving environment.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2007
Discover Dropbox – secure, easy cloud storage for file sharing and collaboration. With Dash, save time and organize all your company content in one place.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dropbox.