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© All Rights Reserved. ApplyBlast.com
Parentsquare
ParentSquare is seeking a Tier 2 Customer Support Agent to handle complex escalations, advanced product troubleshooting, and live support channels such as email, chat, and phone. The role involves using Zendesk and Jira to resolve issues, document interactions, and provide feedback to product and leadership while maintaining deep knowledge of the platform.
Headquarters
Goleta, California, United States
Company Size
51-200 employees
Founded
2011
ParentSquare is a unified K–12 family engagement platform trusted by over 42,000 schools and 22 million students. Its all-in-one platform covers communications, mass alerts and notifications, school websites, attendance improvement, and payments, designed to reach every family without barriers across 190+ languages. Founded by parents and built with educators, ParentSquare helps districts and schools consolidate tools, boost family engagement, and improve student outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Parentsquare.
33% below the average for this role