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© All Rights Reserved. ApplyBlast.com
Xplor
As a Product Support Specialist, you will handle customer inquiries via chat, phone, and email while troubleshooting software issues and identifying opportunities to enhance the customer experience. You will collaborate with the product team to improve software features, lead online troubleshooting sessions, and contribute to technical documentation. This role requires a deep understanding of client needs to drive product engagement and satisfaction within the Field Services vertical.
Xplor is a global platform that provides software, embedded payments, and commerce solutions for small and medium-sized businesses, particularly in sectors such as education, fitness and wellbeing, field services, and personal services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Xplor.
19% below the average for this role