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© All Rights Reserved. ApplyBlast.com
Advarra
The Product Support Specialist II provides technical and functional support to customers through various communication channels, troubleshooting moderately complex issues and collaborating with cross-functional teams. This role focuses on developing a deep understanding of the Advarra product suite and clinical research workflows to deliver high-quality service and enhance the customer experience. The position involves approximately 90% customer support and 10% team-related initiatives, learning, and process improvement activities.
Advarra delivers a clinical trial management system with trusted IRB oversight—connecting sponsors, CROs, and research sites across the trial lifecycle.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Advarra.