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© All Rights Reserved. ApplyBlast.com
Flywire
The Technical Support Engineer II at Flywire provides front‑line assistance for the company's Student Financial Services, eStore, and TPI products, handling ticket management, troubleshooting, and client communication. The role also leverages AI tools to automate workflows, maintain knowledge repositories, and collaborate with engineering teams to resolve complex issues.
Headquarters
Boston, Massachusetts, United States
Company Size
1001-5000 employees
Founded
2011
Flywire is a global payments and software company that helps institutions and businesses collect, reconcile, and settle cross-border and domestic payments. Its platform supports many local payment methods and currencies, automates receivables workflows and reconciliation, and provides integrations, reporting and compliance tools. Flywire specializes in sectors with complex payment flows—education (tuition), healthcare (patient billing), travel and enterprise billers—improving payer experience while reducing administrative overhead and days sales outstanding. The company combines a global payments network, localized support, and enterprise-grade security to simplify billing and collections.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Flywire.
9% above the average for this role