Product Support Specialist | Pune | US EST
Cornerstone
About this role
A Product Support Specialist at Cornerstone provides Level 1 technical and functional support for software products in a 24/7 environment, assisting clients with troubleshooting and questions related to SaaS applications, primarily in the US EST time zone. This role involves customer communication, issue resolution, product certification, and collaboration with global team members.
Skills
Qualifications
About Cornerstone
cornerstoneondemand.comCornerstone is a talent experience platform that delivers end-to-end, skills-forward HCM solutions on a single, AI-powered system. It combines learning management, recruiting, performance and development tools to help organizations attract, develop, and retain talent. The platform emphasizes skills frameworks, AI-driven recommendations, and workforce analytics to support modern, adaptive workforce planning and talent mobility across global enterprises.
About Cornerstone
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cornerstone.
Salary
$42k – $56k
per year
More jobs at Cornerstone
Similar Jobs
Product Support Engineer
Siemens Healthineers
Product Support Specialist
Datacor
Helpdesk Support-Tier 1 (Multiple positions)
Comtech LLC
Java, .NET Troubleshooting ( USC&GC)
ZoomInfo Technologies LLC
24/7 Application Monitoring and Support Supervisor
CACI
IT Support/Network Systems Support
ComTec Information Systems