Product Support Specialist
Datacor
About this role
Datacor is hiring a customer-facing Product Support Specialist to join its Customer Support team supporting process-manufacturing software solutions. The role is technical in nature and focuses on helping customers use Datacor’s SaaS products through issue identification, troubleshooting, and resolution. The specialist will work closely with internal teams to improve product tools and documentation.
Skills
About Datacor
datacor.comDatacor provides integrated, configurable ERP and business-management software for process manufacturers, chemical distributors, and engineering firms. Their platform combines process-manufacturing capabilities — such as formulation/recipe management, simulation, inventory and production planning, quality control, and regulatory/compliance support — with sales, purchasing, and distribution workflows tailored to industry needs. Customers rely on Datacor for industry-specific functionality and an end-to-end, configurable solution that unifies manufacturing, logistics, and compliance.
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About Datacor
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Datacor.
Salary
$95k – $127k
per year