Product Support Specialist (Wed-Sun)
Anthropic(5 days ago)
About this role
Anthropic is seeking a Product Support Specialist to provide high-quality technical support to users of their AI systems. The role involves troubleshooting, communication with users, and collaborating with engineering teams to improve support processes and product understanding.
Required Skills
- API Debugging
- Support
- SaaS
- Troubleshooting
- Customer Support
- Technical Documentation
- Authentication
- SAML
- OAuth
- Support Processes
About Anthropic
anthropic.comAnthropic is an AI safety and research company focused on building reliable, interpretable, and steerable AI systems. It develops large language models (branded as Claude) and offers APIs and enterprise products that let organizations integrate conversational AI with safety-focused controls, moderation, and privacy features. The company prioritizes interpretability and alignment research, publishes technical work, and engages with policymakers to reduce risks from advanced AI. Customers choose Anthropic for its safety-first approach, controllability tools, and research-driven models.
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