SaaS Technical Support Specialist Tier II
myhrpartnerinc
About this role
Quik! is seeking a Technical Support Specialist II to provide high-quality Tier II technical support for their App and API products. The role involves troubleshooting, collaboration with product and engineering teams, and leveraging AI to improve support efficiency, all while maintaining clear communication and ownership of customer issues.
Skills
About myhrpartnerinc
myhrpartnerinc.commyHR Partner delivers comprehensive outsourced HR and fractional HR leadership for businesses, handling everything from compliance and employee relations to recruiting and hiring. They act as an extension of client teams to manage day-to-day HR operations, reduce risk, and ease administrative burden. myHR Partner offers tailored, scalable HR support and experienced HR professionals to help small and mid‑sized organizations streamline people processes and stay compliant.
About myhrpartnerinc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for myhrpartnerinc.
Salary
$103k – $137k
per year