Product Support Specialist
Anthropic
About this role
Anthropic is hiring their first Tokyo-based Product Support Specialists to support AI systems by responding to user needs, investigating issues, and improving support processes. The role involves technical support tasks in a fast-paced, evolving environment, serving a diverse user base in Japanese and English.
Skills
About Anthropic
anthropic.comAnthropic is an AI safety and research company focused on building reliable, interpretable, and steerable AI systems. It develops large language models (branded as Claude) and offers APIs and enterprise products that let organizations integrate conversational AI with safety-focused controls, moderation, and privacy features. The company prioritizes interpretability and alignment research, publishes technical work, and engages with policymakers to reduce risks from advanced AI. Customers choose Anthropic for its safety-first approach, controllability tools, and research-driven models.
Recent company news
CNBCDefense tech companies are dropping Claude after Pentagon's Anthropic blacklist
7 hours ago
Business InsiderOpenAI and Anthropic are turning to consultants to fight their battle over the enterprise market
1 day ago
CNBCTech industry group expresses 'concern' to Pete Hegseth over supply chain risk label
42 minutes ago
The InformationAnthropic CEO Memo: Trump Disliked Company For Not Giving ‘Dictator-Style Praise’
2 hours ago
YahooAI company Anthropic makes alarming move following pressure from US government officials: 'We've gone a … step further'
22 hours ago
About Anthropic
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Anthropic.
Salary
$50k – $70k
per year
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