Product Support Specialist
Writesonic
About this role
A Product Support Specialist in the Customer Service function provides technical assistance to customers, helping them resolve issues with software products. The role involves troubleshooting, guiding users, and ensuring customer satisfaction.
Skills
About Writesonic
writesonic.comWritesonic is an AI-driven search visibility and optimization platform that tracks how content and mentions perform across ChatGPT and more than 10 other AI platforms. It helps users monitor mentions, fix citation gaps, and create or refresh content, with targeted exposure on Reddit and UGC communities. The platform offers a complete GEO workflow—from tracking to action to results—so brands can improve their AI-driven search visibility and content performance.
About Writesonic
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Writesonic.
Salary
$70k – $93k
per year