Product Support Specialist
Datacor
About this role
Datacor is seeking a Customer Support Specialist to provide friendly, thorough, and knowledgeable assistance to customers using their software solutions. The role involves understanding customer needs, troubleshooting problems, assisting with software projects, and contributing to technical documentation.
Skills
About Datacor
datacor.comDatacor provides integrated, configurable ERP and business-management software for process manufacturers, chemical distributors, and engineering firms. Their platform combines process-manufacturing capabilities — such as formulation/recipe management, simulation, inventory and production planning, quality control, and regulatory/compliance support — with sales, purchasing, and distribution workflows tailored to industry needs. Customers rely on Datacor for industry-specific functionality and an end-to-end, configurable solution that unifies manufacturing, logistics, and compliance.
Recent company news
LCGC InternationalDatacor and Baytek: One Trusted Partner for Lab and Enterprise Success
Nov 18, 2025
PR NewswireDatacor Unifies Portfolio Companies Under One Brand to Deliver Greater Customer Value
Sep 9, 2025
PetfoodIndustryDatacor unifies Format Solutions, four others under single brand
Sep 11, 2025
lelezard.comDatacor Announces Winter 2026 Product Release with New AI-Driven Capabilities
3 weeks ago
Pet Food ProcessingDatacor acquires quality control software provider
May 19, 2025
About Datacor
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Datacor.
Salary
$40k – $56k
per year