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© All Rights Reserved. ApplyBlast.com
Foundation Source
The Product Support Specialist serves as the frontline contact for internal and external customers, managing ticket intake, triage, and troubleshooting across multiple platforms. This role involves replicating issues, guiding users through product functionality, and escalating complex technical problems to engineering teams. The position requires strong organizational skills and clear communication to maintain customer relationships and resolve issues efficiently.
Headquarters
Fairfield, Connecticut, United States
Foundation Source is the leading provider of enterprise-caliber software, administration, and professional services for private foundations, donor-advised-funds, and charitable trusts.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Foundation Source.
Right around the average for this role