Opus IVS
The Product Support Supervisor leads the day-to-day operations and continuous improvement of the Opus IVS Product Support team, ensuring customers and internal teams receive timely and effective support. This role manages technical and customer escalations, monitors support performance, and establishes processes to enhance response times, resolution quality, and customer satisfaction. The position serves as a key connection between customers, Product Success, Engineering, and other internal teams to address product-related challenges and opportunities.
Opus IVS helps shops repair vehicles with automotive diagnostic tools, j2534 devices, collision repair scan tools, and live repair guidance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Opus IVS.
Opus IVS didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role