Product Support Tech
Terex
About this role
The Product Support Representative provides multi-channel, office-based technical and service guidance to Authorized Service Providers, Dealers, and Customers for Genie products. The role serves as the primary liaison between field-facing partners and internal manufacturing support teams (Engineering, Technical Publications, Product Management) to ensure product reliability and customer satisfaction. It contributes to lifecycle support and helps maintain product safety and warranty compliance.
Skills
About Terex
terex.comGlobal manufacturer of lifting and material processing products and services delivering lifecycle solutions that maximize customer return on investment.
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About Terex
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Terex.
Salary
$56k – $60k
per year