Product Support Technician- Performance and Health

Catapult Sports(17 hours ago)

HybridFull TimeJunior$37,970 - $75,490Support

About this role

A Product Support Technician at Catapult assists clients worldwide by providing technical support, troubleshooting hardware and software issues, and supporting product onboarding and validation. The role involves working with wearable technology and supporting a fast-growing sports technology company dedicated to enhancing athletic performance.

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Required Skills

Troubleshooting
Support Ticketing
Hardware Support
Wearable Technology
Customer Service
Software Support
Remote Support
Technical Support
Sports Industry
Customer Support

Qualifications

Associate Degree in Computer Science or related field

About Catapult Sports

catapult.com

Catapult is a sports technology company that builds wearable sensors and analytics software to help teams and athletes maximize performance, manage load, and reduce injury risk. Their platform combines GPS/IMU-based wearables, video and performance-management tools, and advanced data analytics to deliver actionable insights for coaches, sports scientists, and medical staff. Catapult’s solutions are used by professional teams, leagues, and performance programs worldwide to inform training, recovery, talent development, and return-to-play decisions. They emphasize easy-to-use dashboards, robust integrations, and evidence-based insights to improve on-field outcomes.

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