New Era Technology

Desktop Support Technician - Entry Level

New Era Technology(5 days ago)

Durham, NCOnsiteFull TimeJunior$40,000 - $60,000Technical Support
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About this role

This role involves supporting clients by resolving system incidents and developing relationships through excellent service. The focus is on troubleshooting hardware and software issues, installing hardware, and maintaining system performance in a technical environment.

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Required Skills

  • troubleshooting
  • Hardware
  • Software
  • Customer Service
  • System Installation
  • Support Ticketing
  • OS Deployment
  • Hardware Diagnostics
  • IT Support

Qualifications

  • Tertiary Qualification in Relevant Field
  • A+ Certification
New Era Technology

About New Era Technology

neweratech.com

New Era Technology is an IT engineering and services firm that delivers mission-focused technology solutions for federal, defense, intelligence, and commercial clients. They specialize in systems integration, cloud modernization, cybersecurity, enterprise infrastructure, and managed services, along with program management and lifecycle sustainment for mission‑critical systems. New Era combines cleared technical staff and security-focused operations to provide end-to-end engineering, deployment, and support that keep complex, regulated IT environments resilient and compliant.

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