samsters
The Product & Technical Support Lead will build and own Samdesk's support function, creating ticket classification, triage processes, a help centre, and a scalable digital touch program. The role also involves reviewing alert quality, generating product‑focused reporting, and collaborating with product and engineering to turn support insights into improvements.
This domain may be for sale!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for samsters.
samsters didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role