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© All Rights Reserved. ApplyBlast.com
Wipro
This role provides effective technical support and actively resolves client issues to meet process SLAs within Wipro's technology services division. Responsibilities include managing help requests via phone and email, troubleshooting product queries, tracking incidents in the RAVE system, and maintaining internal knowledge bases to ensure high-quality resolution. The position also involves analyzing call logs for trends, providing training to stay current with product updates, and escalating critical issues to team leaders.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
8% below the average for this role