Wipro
This position provides direct technical support to clients by managing and resolving issues via phone and email in alignment with project service level agreements. The role involves documenting inquiries, troubleshooting product problems, and maintaining internal knowledge bases to ensure operational excellence and customer satisfaction. Candidates will receive ongoing training to support effective diagnosis and resolution of complex client queries.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
Right around the average for this role
IT Service Desk Agent
Postoffice post production
IT Service Desk Agent
Postoffice post production
Customer Success Advocate -Claims Management
Waystar
Norwegian Speaking Helpdesk Support Agent - Remote in Greece
Patrique Mercier Recruitment
IT Service Desk Agent
Postoffice post production
Helpdesk agent
GRNET S.A.