Wipro
Wipro is seeking technical support specialists to handle incoming client help requests regarding payroll and HCM processes via phone, email, or ticketing systems. The role involves diagnosing issues, providing step-by-step troubleshooting solutions, and ensuring all interactions meet strict service level agreements (SLAs). Employees must document queries, maintain knowledge bases, and escalate complex issues while upholding high quality standards.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Wipro didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role