Production Partner, Distributed Retail - Bend, Oregon

Better(1 month ago)

Bend, OregonOnsiteFull TimeMedior$64,217 - $87,110 (estimated)Mortgage Operations

About this role

This role supports the mortgage production process at NEO Home Loans, a community-based retail division of Better, in Bend, Oregon. The position serves as a key liaison between clients and internal mortgage teams, helping to ensure a smooth, transparent loan experience. It operates within a collaborative, growth-oriented culture focused on redefining homeownership through innovation and exceptional service. The job contributes directly to maintaining accurate loan files and supporting an efficient, compliant mortgage workflow.

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Required Skills

Mortgage Operations
Workflow Management
Client Communication
Documentation Collection
Loan File Review
Regulatory Compliance
Issue Resolution
Process Improvement
Team Leadership
Interdepartmental Collaboration

+10 more

Qualifications

High School Diploma or Equivalent

About Better

better.com

Better (Better Mortgage / Better.com) is a digital direct mortgage lender that delivers an online, AI-powered mortgage experience focused on speed, transparency, and customer support. It offers home loans, refinancing, and related services—branded offerings include Better Mortgage, Better Cover, Better Settlement Services, and Better Real Estate—through a streamlined platform. Headquartered in New York City, the company serves customers across the U.S. using technology to simplify application, underwriting, and closing.