Production Quality Analyst

Quantitative Marketing(10 days ago)

HybridFull TimeJunior$37,000 - $72,450Commercial Lending Operations

About this role

The Production Quality Analyst at PNC supports the Commercial Lending Operations by conducting quality reviews and analysis of staff work, identifying systemic issues, ensuring compliance with procedures, and recommending improvements. The role emphasizes collaboration and a customer-focused approach to enhance client service and operational efficiency.

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Required Skills

Quality Review
Root Cause Analysis
Process Improvement
Documentation
Compliance
Quality Assurance
Operational Analysis
Customer Service
Data Analysis

About Quantitative Marketing

pnc.com

PNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.

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