Solvd
The Production Support Engineer will monitor platform health, triage incidents, and manage the end‑to‑end incident response process for a revenue‑critical sales platform. The role focuses on translating technical issues into clear communication for partners, call centers, and engineering teams while ensuring timely resolution and continuous improvement.
Headquarters
Walnut Creek, California, United States
Over a decade implementing AI in production. Practitioners and NeurIPS/ICML/ECCV researchers partnering with enterprises across AI, data, cloud, and quality engineering.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Solvd.
Solvd didn’t post a salary, so this is our estimate from similar listings.
4% above the average for this role
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