Production Support Manager

Bottomline(26 days ago)

HybridFull TimeManager$120,993 - $158,103 (estimated)Customer Support

About this role

The Technical Manager, Customer Support at Bottomline leads production support for enterprise banking and payments customers within the Digital Banking and Business Solutions division. The role centers on driving operational excellence, supporting customer outcomes, and partnering with cross-functional teams and stakeholders to improve reliability and service delivery.

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Required Skills

Troubleshooting
Problem Solving
Mentoring
Technical Leadership
Collaboration
Java
J2EE
Oracle
SQL
HTML

+11 more

Qualifications

Bachelor's Degree in Computer Science, Engineering, or Related Field

About Bottomline

bottomline.com

Bottomline (Bottomline Technologies) is a financial technology company that helps organizations transform business payments and cash flow with cloud-native payment, reconciliation, cash management, and accounts-payable/receivable automation solutions. It provides secure, scalable SaaS products and APIs that connect corporates, banks, and fintechs to domestic and cross-border payment rails while addressing fraud prevention, compliance, and payment visibility. Bottomline’s platform is used by enterprises and financial institutions to automate invoice-to-pay processes, streamline treasury operations, and integrate with bank networks and SWIFT for enterprise-grade payment orchestration.