Production Support Manager

Bottomline

2 months ago

3.7 on Glassdoor

India

Hybrid

Full Time

Manager

0 applicants

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About this role

The Technical Manager, Customer Support at Bottomline leads production support for enterprise banking and payments customers within the Digital Banking and Business Solutions division. The role centers on driving operational excellence, supporting customer outcomes, and partnering with cross-functional teams and stakeholders to improve reliability and service delivery.

Skills

Qualifications

Bachelor's Degree in Computer Science, Engineering, or Related Field

About Bottomline

bottomline.com

Bottomline (Bottomline Technologies) is a financial technology company that helps organizations transform business payments and cash flow with cloud-native payment, reconciliation, cash management, and accounts-payable/receivable automation solutions. It provides secure, scalable SaaS products and APIs that connect corporates, banks, and fintechs to domestic and cross-border payment rails while addressing fraud prevention, compliance, and payment visibility. Bottomline’s platform is used by enterprises and financial institutions to automate invoice-to-pay processes, streamline treasury operations, and integrate with bank networks and SWIFT for enterprise-grade payment orchestration.