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Professional, Application Support at Fiserv - ApplyBlast

Professional, Application Support

Fiserv

4 months ago

3.0 on Glassdoor

Chennai, India

Onsite

Full Time

Senior

0 applicants

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About this role

A Production/Application Support Engineer at Fiserv provides operational support and maintenance for a critical global internet payment gateway processing hundreds of millions of monthly transactions. This role involves investigating escalated issues, troubleshooting application alerts, analyzing logs, and partnering with development and product teams to resolve incidents. Candidates must possess strong technical expertise in Java, Oracle PL/SQL, and Unix/Linux scripting to ensure system reliability and performance.

Responsibilities

Investigate and resolve escalated production issues from regional support teams
Troubleshoot application alerts and incidents using monitoring tools
Analyze application logs to identify risk patterns and proactively raise concerns
Execute SQL queries to support reporting and data validation requests
Automate routine tasks and accelerate troubleshooting using Unix scripting

Skills

Qualifications

BS degree in Computer Science or related field

About Fiserv

fiserv.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1984

View Profile

Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.