Professional I, Planning & Scheduling

Philip Morris International(3 days ago)

Gurgaon, IndiaOnsiteFull TimeMedior$60,000 - $80,000Planning & Scheduling

About this role

Concentrix is seeking a Professional I in Planning & Scheduling to manage capacity plans, forecast workload demand, and optimize resource allocation within a large-scale customer service environment. The role focuses on data-driven decision-making, stakeholder collaboration, and process improvement to ensure consistent and excellent customer service delivery.

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Required Skills

forecasting
Capacity Management
Data Analysis
Workforce Management
Demand Forecasting
Scheduling
Business Intelligence
Customer Service
Stakeholder Management
Data Visualization

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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