Professional Service Engineer Lead
TiDB(1 month ago)
About this role
This role implements and deploys TiDB database solutions at client sites, ensuring configuration, performance tuning, data migration, and seamless integration with existing systems. The engineer provides ongoing technical support, diagnoses and resolves performance bottlenecks and system failures, and records issues to improve products and support. The position is client-facing and collaborates closely with TAM, Pre-Sales, Support, and R&D teams to ensure customer success.
Required Skills
- Database Implementation
- Deployment
- Performance Optimization
- Data Migration
- System Integration
- Technical Support
- Troubleshooting
- Client Engagement
- Documentation
- Collaboration
+3 more
Qualifications
- Bachelor's Degree in Computer Science or Related Field
About TiDB
pingcap.comTiDB, developed by PingCAP, is an open-source, MySQL‑compatible distributed SQL database designed for scalable, strongly consistent OLTP and HTAP workloads. It offers horizontal scaling, ACID transactions, high availability, and online scaling through a cloud‑native architecture that unifies transactional and analytical queries under a single SQL interface. TiDB is used by companies like LinkedIn, Pinterest, and Square, and is available for on‑premises deployment or as managed services with commercial support from PingCAP.