Professional Services Consultant

Outreach(1 month ago)

HybridFull TimeMedior$87,251 - $116,053 (estimated)Professional Services

About this role

The Professional Services Consultant at Outreach serves as the primary advisor to new customers during their initial onboarding and implementation of the Outreach platform. The role focuses on guiding customers through best practices, aligning the platform to their go-to-market strategy, and ensuring a smooth, timely implementation experience. This position collaborates closely with internal teams across sales, customer success, product, and engineering to maintain seamless handoffs and incorporate customer feedback. The consultant contributes to scaling Outreach’s professional services methodologies and plays a key role in overall customer success and platform adoption.

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Required Skills

Customer Onboarding
Client Consulting
GTM Strategy
Technical Configuration
Change Management
Stakeholder Management
Project Management
Risk Management
Requirements Gathering
Process Improvement

+9 more

Qualifications

3+ Years Professional Services Experience

About Outreach

outreach.io

Outreach is a sales engagement and revenue operations platform that helps revenue teams automate prospecting, manage multi-channel cadences, and capture sales activity to drive pipeline. It offers sequencing for email, calls, and meetings, activity capture and analytics, forecasting and coaching tools, and deep integrations with CRMs and common sales tech. Outreach is designed to boost rep productivity and conversion rates through workflow automation, performance insights, and workflow orchestration. Companies choose Outreach for its automation capabilities, analytics-driven coaching, and enterprise-grade integrations.