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Professional Services Engagement Manager at Harness - ApplyBlast

Professional Services Engagement Manager

Harness

4 months ago

4.0 on Glassdoor

Remote

Full Time

Senior

32 applicants

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About this role

As a Professional Services Engagement Manager at Harness, you will act as a bridge between sales, professional services, and delivery teams to help customers accelerate their software delivery transformation. You will partner with clients to design and position service solutions, manage engagements, and drive measurable outcomes through a blend of technical expertise and consultative strategy. This role is ideal for a leader who enjoys operating at the intersection of technology, customer success, and commercial growth within the DevOps ecosystem.

Responsibilities

Partner with customers to understand business objectives and technical requirements
Lead discovery workshops to recommend mixed packaged and custom service offerings
Develop professional services proposals and Statements of Work aligned with delivery outcomes
Collaborate with Sales and Delivery teams to scope and staff engagements for execution
Drive Professional Services bookings and margin targets through strategic opportunity management

Skills

About Harness

harness.io

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2017

View Profile

Harness is an AI-native, end-to-end software delivery platform that uses purpose-built AI agents to automate and manage the entire SDLC. It provides capabilities across CI/CD, testing, AppSec, feature flags, chaos engineering, cloud cost management, and platform/DevSecOps tooling. Designed for engineering and platform teams at scale, Harness combines automation, observability, and policy-driven controls to speed releases, reduce risk, and optimize cloud spend. Founded in 2017 by Jyoti Bansal, it serves global enterprises.