Program Manager, Community Support

Airbnb(19 days ago)

RemoteFull TimeMedior$129,000 - $152,000Community Support

About this role

A Program Manager on Airbnb’s Community Support team responsible for implementing cross-functional programs that advance the organization’s strategic goals. The role acts as a bridge between Community Support, Product, Design, Engineering, Policy and Shared Services to align stakeholders and deliver end-to-end scoping, planning, execution and launch of initiatives that support hosts and guests. This position partners with senior leaders and cross-functional teams to bring Community Support’s vision to life.

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Required Skills

Program Management
Stakeholder Management
Project Planning
Executive Communication
Contact Center
Business Case
Governance
Presentation
Collaboration

Qualifications

Bachelor's Degree

About Airbnb

airbnb.com

Airbnb is a global travel marketplace that connects people seeking short-term lodging and local experiences with hosts who list unique homes, apartments, boutique stays, and activities. Beyond accommodations, it offers curated “Experiences” (tours, classes, guided activities) and tools for hosts such as pricing, calendar management, secure payments, and protection programs. Travelers choose Airbnb for its wide selection of distinctive listings, community reviews and trust-and-safety features, and a convenient booking platform available worldwide.

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