Program Manager, Enterprise Servicing

Stripe(29 days ago)

HybridFull TimeSenior$141,282 - $188,706 (estimated)Customer Success

About this role

The Enterprise Servicing Program Manager will lead a program that ensures Stripe’s largest customers receive a differentiated, programmatic post‑sales experience. This role is on the Customer Advocacy and Programs team within Customer Success and focuses on driving measurable customer value, retention, and growth for top accounts. It requires operating in a high‑growth environment and close partnership across product, go‑to‑market, support, and operations.

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Required Skills

Program Management
Strategy
Execution
Stakeholder Alignment
Change Management
Communications
Analytics
Presentation
Problem Solving
Scalability

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About Stripe

stripe.com

Stripe is a financial infrastructure platform that provides a suite of APIs and tools to power online and in-person payments and commerce for internet businesses of all sizes. Its product set includes payment processing, billing and subscriptions, marketplace payouts, fraud prevention, card issuing, tax and reporting, and global payment method and currency support. Developers and companies choose Stripe for its clean APIs, extensive documentation, and integrated compliance and developer tooling. Stripe also offers advanced capabilities — including AI-driven features, treasury and embedded-finance tools — to help businesses scale and grow revenue.