Enterprise Customer Success Manager
Datadog(22 days ago)
About this role
Datadog is hiring an Enterprise Customer Success Manager to own and grow relationships with the company’s largest, most strategic customers. The role focuses on driving customer advocacy, product value realization, and expansion opportunities through a structured customer success methodology. You’ll serve as the customer’s internal advocate while partnering closely with go-to-market teams in a hybrid workplace environment.
Required Skills
- Customer Success
- Account Management
- Relationship Management
- Customer Advocacy
- Product Adoption
- Onboarding
- Portfolio Management
- Cross-Functional Collaboration
- Usage Analysis
- Renewal Management
+5 more
About Datadog
datadoghq.comDatadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.
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