Program Manager I

The Program Manager I is a customer-facing role responsible for developing proficiency in Stylmark's Customer Service functions while progressively assuming ownership of assigned customer accounts and programs. The position supports customers through order management, product and technical coordination, issue resolution, and proactive communication while working cross-functionally with various departments. As knowledge and experience develop, the Program Manager I will assume responsibility for managing assigned customer accounts and programs from order receipt through production and shipment, monitoring milestones, communicating status and potential risks, and coordinating resolution of issues with appropriate internal resources.