Program Manager, Sprinklr Community Managed Services

This role leads the successful delivery of Sprinklr Community managed services and platform initiatives for enterprise customers, overseeing program governance, stakeholder management, and operational excellence. The position serves as the primary point of accountability for customer engagements, managing consultants and ensuring program success while driving long-term customer value realization. The role involves coordinating cross-functional teams, managing program scope and risks, and ensuring SLA adherence across multiple regions.