Program Manager
ComplyAdvantage(1 month ago)
About this role
A Program Manager in the Customer Experience organization ensures strategic priorities progress from idea to measurable outcomes and drives operational excellence across CX programs. This is a high-visibility role supporting CX leadership and executives, bringing order to ambiguity and promoting continuous improvement.
Required Skills
- Program Management
- Stakeholder Management
- Executive Reporting
- Risk Mitigation
- Playbook Creation
- Facilitation
- Communication
- Metrics Tracking
- Project Planning
- Problem Structuring
+2 more
About ComplyAdvantage
complyadvantage.comComplyAdvantage is an AI-driven compliance company that helps banks, fintechs, and other regulated businesses detect financial crime, AML, sanctions, and fraud risk. Their platform combines proprietary global risk data, machine‑learning screening, transaction monitoring, and continuous watchlist coverage to automate labor‑intensive processes, reduce false positives, and cut onboarding times (they claim up to 95% of reviews can be automated and onboarding time halved). Delivered via APIs and integrations, ComplyAdvantage enables teams to scale investigations, streamline workflows, and stay current with evolving regulatory requirements.
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