Program Manager
INflow Federal
About this role
The Program Manager oversees daily operations of a high-volume call center supporting mission-critical communications services, ensuring effective service delivery, managing staffing strategies, and serving as the primary liaison between stakeholders and the operations team. The role requires strong leadership in managing customer contact operations within a fast-paced environment, including overseeing 24/7 operational teams.
Skills
Qualifications
About INflow Federal
inflowfed.comINflow Federal is a government-focused technology and professional services provider that specializes in delivering solutions to the U.S. Department of Defense. The company positions itself as the DoD-tailored arm of the INflow family, offering secure systems integration, cloud and IT modernization, and program management support that meet federal acquisition and compliance requirements. INflow Federal emphasizes mission-aligned delivery, cybersecurity, and contracting expertise to help defense customers deploy and sustain critical capabilities.
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About INflow Federal
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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