Program Manager

The Program Manager at Changing Perceptions ensures the quality, consistency, and effectiveness of direct service programming for returning citizens in the Washington D.C. metropolitan area. Reporting to the Chief Program Officer, this role involves supervising case managers, overseeing participant services, and maintaining accurate documentation within the case management system. The position serves as a key link between program design and implementation, supporting staff performance and ensuring compliance with funder requirements and trauma-informed care standards.